Our Property Managers are proud of the individual relationships created and maintained with all our Owners and Tenants…
We achieve this in many ways, but our promise to you starts with our transparent property management service and our commitment to building relationships with our clients that will last a lifetime.
At Home 2 Home Realty we understand how daunting it can be to find a Property Manager who will take care of your investment property exactly as you would.
Our Guarantee is that we will look after your property as if it were our own. All our Property Managers are property owners, this is a great start to understanding what it takes to maintain a home.
Over the years we have proudly created a powerful community of contractors that we can call on and whom we trust to respond to issues and maintenance requests promptly and professionally.
We personally manage the process to ensure a timely response resulting in resolution of the issue in question.
Why Choose Home 2 Home Realty for your Property Management needs?
We back up our service with a guarantee, created to take care of you. We are proud to offer the best property management service consistently to all our clients and our promises are backed by a number of benefits.
- We guarantee to return your call the same day, during usual working hours, so you stay informed and can get your questions answered promptly and completely
- We offer a value for money and affordable fee structure so you know, up front, what your investment is to engage our services
- We have low vacancy rates and promise to consistently work towards achieving this often elusive industry standard
- We work towards increasing your rent return so you’re more likely to receive the best monetary value for your property based on current market trends
- We monitor rent arrears regularly so that nothing falls through the cracks and action can be taken quickly to address any issues with tenants and payment
- Our tenant selection processes are of a very high standard so you can be assured the best possible people will be living in your personal asset
- We have strict management criteria that are adhered to at all times giving you additional peace of mind that we are there to take care of everyone involved in the management of your property
- We conduct individual viewings to suit tenants, including after hours.
- We use technology to keep you informed, meaning faster, more efficient communication for you, your tenants and every other person involved
We are not regarded as delivering the best property management service in our local area for nothing
In addition you are covered by our Rent Paid Guarantee*
Protecting you and your property…
If your tenant DOESN’T pay the rent WE WILL. This is our guarantee to you!
Guiding Property Management Principle
Our guiding principle is you have a dedicated Property Manager that handles all aspect of your property. Our promise to you is that they will have a full understanding of your property and its history, so you can confidently get on with your busy life. Further, they are always contactable, 24/7, 365 days a year. We have an emergency after hours number which is provided to both you and your tenant.
Narrow Focus Approach
We are proud to state our Property Managers only support 80 owners at any one time. This is really significant when you consider the industry average is 120 – 150. What this means for you is a more personalised approach giving you a superior, personal service. We are committed to spending the time required to be consistently thorough, professional and service focused. As we see it, our attention to detail and customer focus means we all win, and that’s important to every member of the Home 2 Home team. We take the time required to ensure we work hard with both our property owners and tenants. Both relationships are important and key.
You will be emailed detailed routine rent inspection reports from your property, the day the inspection is completed. In addition to this reporting, we are proud to have zero rent arrears. This is achieved through educating the Tenant at the time of signing their lease and providing first class communication at every step of the tenancy to ensure expectations are clear and reiterated as necessary. You further benefit by getting your rent paid twice a month, which often lines up with loan repayments on your property. We even have an easy to access and navigate online portal that our clients love. It allows you to check on your property at a time that suits you, saving you having to wait to hear from us or from having to make contact to know where things are at with your property.
Want to know what we can do for you and your property asset?
Fill out the Rental Appraisal form below and we’ll be in touch to find out more about your individual needs and to talk through how we can be of assistance and get you on board with the best Property Management Service in town.